Branch Expansion and Performance Officer
Nisir Microfinance Institution S.C is one of the pioneering financial service providers in Ethiopia focusing on serving Micro, Small and Medium Size Enterprises. Supported by its Core Banking System, Nisir provides ranges of credit and saving services. Nisir invites qualified and energetic candidates for the following positions.
Job Title: Branch Expansion and Performance Officer
Purpose of the Job:
To support the growth of Nisir by identifying, developing and opening new branches and monitoring performance of existing ones.
Main Duties and responsibilities:
- Assess the economic, political and social condition of regions in the country and develop the complete aspired branch network map
- Design integrated and credible branch expansion business plans to drive profitable growth.
- Conduct feasibility study and recommend locations and identify specific premises for new branch opening.
- Coordinate relevant internal organs to set up new branches and manage the opening process swiftly.
- Monitor existing branches and track their performance for action, further amendment in the branch network structure or specific branch positioning.
- Conduct market research to gain marketplace trends and insights, and to identify growth opportunities through Branch expansion/relocation and channels’ structure amendment.
- Assess the position of Nisir’s branches and agents relative to competitors as perceived by the relevant group of target customers.
- Identify, assess and manage risks that could prevent Nisir from achieving its target in terms of service delivery outlets.
- Develop criteria and conduct regular grading of branches for classification based on Tiers.
- Design and update criteria to select Agents and Merchants
- Lead the identification, profiling, selection and relationship with agents and merchants.
- Develop the criteria by which performance of Agents to be measures.
- Recruit and train partners for agent, merchant and other operation and deliver to Alternate Channel Management function for their engagement.
- Plan and deliver a high-quality program of Partner focused events.
- Manage relationships with Partners and major sponsors, identifying priorities for engagement and ensuring this is delivered.
- Maintain regular contact, including face-to-face meetings, with senior decision makers within company and other Partners.
- Bachelor’s degree in Accounting, Management or related fields
- 2-years relevant experience
